Privacy Policy
Privacy Policy for VistaGolf Apartment
Last updated: [Insert Date]

At VistaGolf Apartment, we are committed to protecting your personal information and respecting your privacy. This privacy policy explains how we collect, use, and store your personal data when you interact with our website [insert website URL], make a booking, or contact us directly.

1. Who We Are
VistaGolf Apartment is a holiday rental property located in Ciudad Quesada, Spain. For data protection purposes under the UK and EU General Data Protection Regulation (GDPR), the data controller is:

VistaGolf Apartment
Email: vistagolfquesada@gmail.com

2. What Information We Collect
When you use our website or make a booking, we may collect the following personal data:

Identity Information – Name, date of birth, passport number (if required by local law).

Contact Details – Email address, phone number, residential address.

Booking Details – Dates of stay, number of guests, preferences or special requirements.

Payment Information – Processed securely by third-party providers (e.g. Stripe, PayPal, or booking platforms); we do not store card details.

Website Usage Data – IP address, browser type, and pages visited (collected via cookies or analytics tools).

3. How We Use Your Information
We use your information to:

Process and confirm your booking.

Communicate with you before, during, and after your stay.

Comply with local legal or tourism authority requirements (e.g. guest registration).

Improve our website and services.

Send important updates (only with your consent, if applicable).

4. Legal Basis for Processing
We process your personal data under the following legal bases:

Contract – to fulfil your booking and provide the service.

Legal obligation – to comply with Spanish guest registration laws and tax regulations.

Legitimate interest – to improve our service and ensure safe stays.

Consent – for optional communications, such as future marketing.

5. Sharing Your Data
We only share your data with trusted third parties when necessary:

Local authorities (e.g. Guardia Civil for guest registration, if required).

Payment processors and booking platforms (Airbnb, Booking.com, etc.).

Professional service providers such as our website host or IT support.

We do not sell or rent your personal data to any third parties.

6. International Transfers
If you are based in the UK or another non-EU country, your data may be transferred to Spain or stored securely in cloud services based within the EEA or under appropriate safeguards (such as standard contractual clauses).

7. Data Retention
We retain personal data only for as long as necessary:

Booking and guest records: kept for up to 6 years to meet legal and accounting obligations.

Enquiry details (without a booking): deleted after 12 months.

Marketing preferences: kept until you unsubscribe or request deletion.

8. Your Rights
Under GDPR, you have the right to:

Access your personal data.

Request correction or deletion of your data.

Object to certain processing, including marketing.

Request restriction or data portability.

Withdraw consent at any time (where applicable).

Lodge a complaint with a supervisory authority (UK: ICO; Spain: AEPD).

9. Cookies
Our website uses cookies to provide a better experience. These may include necessary cookies, performance cookies, and analytics (e.g. Google Analytics). You can manage cookie preferences via your browser settings. See our [Cookie Policy] for details.

10. Security
We take all reasonable steps to keep your data safe, including the use of encrypted connections, secure third-party providers, and strict access controls.

11. Changes to This Policy
We may update this privacy policy from time to time. Any significant changes will be posted on this page and, where appropriate, communicated via email.

12. Contact Us
If you have any questions about this policy or wish to exercise your rights, please contact:

VistaGolf Apartment
Email: vistagolfquesada@gmail.com